FAQ

 

Why is your business called Springhouse?

Our business was called Fruition until early 2017 when we rebranded as Springhouse. The word Springhouse refers to a small one-room building, built over a spring with the purpose of keeping the water clean and free from debris. The spring would keep the building cool so people could store food inside to keep it fresh. They were a popular necessity before modern refrigeration. It speaks to a time before food was overly processed, and filled with preservatives. Like us, the name is fresh and light, efficient and dependable. We are your Springhouse, providing you with genuine fresh food.

 

How did the business start?

In 2011, Jessie Doyle and her husband Seth Graham began selling their homemade Kale Krisps from a table at the Halifax Seaport Farmers' Market on Saturdays. What was thought to be a hobby quickly became much more, as demand for their product increased rapidly. They steadily grew their product selection over the next few years, and by January 2014 they opened their current storefront location. 

Jessie is a Registered Holistic Nutritional Consultant and graduate of the Canadian School of Natural Nutrition, where she is now an instructor. She also manages recipe development at Springhouse and teaches community classes about heath and nutrition. (See our events page to view upcoming classes.) 

 

Do you ship your products?

We make fresh food, with no preservatives, so this means they have a shorter shelf life than many mainstream products. This is one reason we don't offer shipping. We also believe in supporting local, and using local ingredients whenever possible, so shipping our products somewhere else doesn't fit with our mission. We encourage you to find a small business in your area supplying similar health foods, and to support them :)

 

How do the Meal Packs work?

If you are interested in treating yourself to a meal pack, you start by choosing the option that appeals to you. We have three choices and you can find them in our online store. Once you have selected your pack, you can simply purchase it via the store. You will be prompted to enter your desired "pick-up date". Your pick-up date should be the day before you want to enjoy your meal pack. You must also select a date that is at least 48 hours from purchasing. When your pick-up date comes, you can drop in any time during business hours, after 12pm. We'll have everything packaged up for you, ready to go. You take it home and store it in the fridge. The following morning you'll wake up to a full day of nutritious and delicious prepared meals. Please note that all Meal Packs should be consumed within two days of pick-up to maintain freshness.  

 

Do you offer catering?

We are able to cater small events, however we only supply the products listed on our menu and featured in our online store. They are packaged in the take-out containers we typically serve them in. Please call or email us in advance for large orders. Our healthy and delicious products are an excellent choice for office meetings, parties and events. At this time we do not offer delivery. 

 

Do you give discounts on special orders?

We do not offer discounts, and here's why - we are a small business, using high quality ingredients, and employing a small but skilled staff team. We do our best to keep our prices reasonable, so they are accessible to people of most income levels, and our prices reflect the true cost of production.

 

Are your products gluten-free?

Our kitchen is a gluten-free zone. We don't use any ingredients that contain gluten, and gluten is not permitted in the kitchen at any time. However, we do not have a gluten-free certification. 

 

Are your products suitable for vegans?

Absolutely, we don't use animal products in our food or permit them in our kitchen.  

 

Do you have the nutritional breakdown available for all your products?

All our products and recipes are created by a Registered Holistic Nutritional Consultant, and designed for optimal nutrient density. There are no "empty calories" in our food. Since we prepare and sell our products on-site, we are not required to supply a nutritional breakdown. However, we know this information is important to some customers, so we do plan to invest in the analysis for certain products in the future.

 

Do you offer juice cleanses?

We feel that juice cleanses can be troublesome when used for the wrong reasons, or by folks who may have underlying health issues. Don't get us wrong - we love fresh-pressed juice, and we do sell it. We just don't promote long-term juice fasting for everyone. We press juice by the cup at our shop, and if you want a larger quantity we sell 1L jars of juice as well. 

 

How do you make healthy food taste so good?

We get asked this a lot. Trust us, there is no magic involved! Healthy food can taste delicious. We just know how to create the right flavour profiles by managing the precise ratio of high-quality ingredients. And it's not all about flavours, the texture and presentation are a big part of why people enjoy our food. We've spent years perfecting our craft through trial and error, research and lots and lots of taste testing.